apk six Privacy Policy

1. Who We Are

apk six is an online sports betting and casino platform operated for Pakistani players. The platform is accessible at apksix.onl and through the dedicated mobile app available for Android and iOS. References to "apk six", "we", "us" or "our" in this policy all refer to the operator of the apk six platform.

We are the data controller in respect of personal information collected through the platform. This means we determine why your data is collected and how it is used. If you have any questions about this or any part of this policy, please contact us at [email protected] or through the in-platform live chat.

2. What Personal Data We Collect

The information we collect falls into several categories depending on how you use the platform. Below is a breakdown of what we typically collect from registered members.

Category	Examples	Why Collected
Identity Data	Full name, date of birth, CNIC number (where required for verification)	Account registration and age/identity verification
Contact Data	Email address, mobile number, residential address	Account communications, support, withdrawal confirmations
Financial Data	JazzCash or Easypaisa number, bank account details, transaction history in PKR	Processing deposits and withdrawals, fraud prevention
Account Activity	Bets placed, games played, deposit and withdrawal history, bonus usage	Platform operation, dispute resolution, responsible gaming monitoring
Technical Data	IP address, device type, operating system, browser type, session timestamps	Security, fraud detection, platform performance
Communications Data	Support chat transcripts, emails sent and received	Customer service, quality assurance, dispute records

3. How We Collect Your Data

Directly From You

Most of the personal information we hold about you is provided directly by you — during registration when you fill in your name, date of birth, contact details and address; when you make a deposit or withdrawal and provide payment details; when you contact our support team through live chat or email; and when you update your account profile or settings.

Automatically Through the Platform

When you use the apk six website or app, certain technical data is collected automatically. This includes your IP address, the device and browser you are using, your session start and end times, the pages you visit, and how you navigate the platform. This data is collected using standard web technologies including server logs and cookies.

From Payment Providers

When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, we receive a confirmation from the payment provider that includes transaction reference details and the source account information. We do not receive or store full card numbers — card payments are processed through a secure third-party payment gateway.

4. How We Use Your Personal Data

We use the personal information we collect for the following purposes:

• Running your account: Verifying your identity, processing your registration, maintaining your account balance and giving you access to the platform's features.
• Processing transactions: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards, and processing your withdrawal requests back to your registered payment method.
• Customer support: Responding to your queries, resolving account issues, investigating complaints and handling bet settlement disputes.
• Security and fraud prevention: Monitoring for suspicious account activity, detecting unauthorised access attempts, identifying duplicate accounts and preventing money laundering or payment fraud.
• Responsible gaming: Monitoring betting patterns to identify members who may be experiencing difficulties, and facilitating the use of deposit limits, cool-off periods and self-exclusion tools.
• Platform improvement: Analysing how members use the platform — which sports markets are most popular, how the app performs on different devices, where navigation issues occur — so we can improve the experience over time.
• Marketing communications: Sending you emails or in-app notifications about bonuses, promotions, PSL betting offers and platform news — but only if you have not opted out of marketing messages.
• Legal and compliance obligations: Retaining records as required, responding to lawful requests from authorities, and maintaining audit trails for financial transactions.

5. Payment Data and Financial Information

Given that apk six handles real-money transactions in PKR, we take the handling of financial data particularly seriously. Here is how payment information is managed on the platform:

Deposit Information

When you deposit using JazzCash or Easypaisa, we receive a transaction reference and the mobile wallet number associated with your deposit. This information is linked to your account record so that withdrawals can be returned to the correct channel. We do not store your JazzCash or Easypaisa PIN or password — these are entered directly into the respective payment provider's interface.

Bank Transfer and Card Payments

For bank transfers via Raast or direct bank transfer, we retain your bank account name and account number to facilitate withdrawal processing. Card payments are routed through a PCI-DSS compliant payment gateway — full card numbers are not transmitted to or stored on apk six servers at any point.

Transaction History

A full record of all deposits, withdrawals, bets and bonus credits is maintained in your account history. You can view this at any time from your account dashboard. We retain this data for as long as your account is active and for a period after closure as described in the Data Retention section below.

6. When We Share Your Data

apk six does not sell your personal information. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

Payment Providers

To process your deposits and withdrawals, we share necessary transaction details with our payment partners including JazzCash, Easypaisa, Raast and our card payment gateway provider. These parties act as data processors on our behalf and are contractually required to handle your data securely and only for the purpose of processing the transaction.

Identity Verification Services

Where identity verification is required, we may share documents and identity data with a third-party verification service provider. This is done to confirm that account holders meet our age and identity requirements. Verification providers are bound by strict data handling agreements.

Technology and Infrastructure Partners

The apk six platform is hosted on cloud infrastructure and uses third-party software for functions such as live chat support, email delivery and analytics. These providers may process limited personal data as part of delivering their service. All such providers are vetted and operate under data processing agreements.

Legal and Regulatory Obligations

We may disclose personal information where required to do so by a valid legal order, court process or other lawful obligation. In such cases we will disclose only what is specifically required and, where permitted, will inform the account holder that a request has been made.

7. Cookies and Tracking Technologies

apk six uses cookies and similar technologies on the website and app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how members use the site.

Types of Cookies We Use

• Essential cookies: Required for the platform to function — keeping you logged in during a session, maintaining your account state and securing your connection. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to understand how members navigate the platform — which pages are visited, how long sessions last and where users encounter issues. This data is aggregated and does not identify individuals.
• Preference cookies: Store settings you have chosen — such as your preferred language or notification preferences — so you do not have to set them again each visit.
• Security cookies: Used to detect and prevent fraudulent activity, identify suspicious login attempts and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally. We do not use third-party advertising cookies or pass your data to ad networks.

8. How Long We Keep Your Data

We retain personal data for as long as your account is active and for a defined period after account closure. The retention periods for different categories of data are as follows:

• Account and identity data: Retained for the lifetime of your account and for five years after account closure. This covers your registration details, verification documents and contact information.
• Financial transaction records: Retained for a minimum of five years after the transaction date. This includes all deposit and withdrawal records, bet history and bonus transactions in PKR.
• Support communications: Retained for three years from the date of the last interaction, or longer if the communication relates to an ongoing dispute or legal matter.
• Technical and log data: Typically retained for 12 months, used for security monitoring and platform diagnostics.

After the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9. How We Protect Your Data

Keeping your personal and financial information secure is a core responsibility for apk six. We have implemented the following technical and organisational measures to protect data on the platform:

• All data in transit between your device and apk six is encrypted using TLS 1.2 or higher.
• Account passwords are stored as salted cryptographic hashes — we cannot see your password and neither can our staff.
• Access to personal data within our systems is restricted on a need-to-know basis. Not all staff members can access all account information.
• Our platform infrastructure undergoes regular security assessments and vulnerability scanning.
• Suspicious login activity triggers automated alerts and may result in a temporary account lock pending identity confirmation.
• Two-factor authentication is available on your account and we encourage all members to enable it from account security settings.

Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that affects your personal information, we will notify affected account holders as promptly as possible and take immediate steps to contain the breach and prevent further exposure.

10. Your Rights Over Your Personal Data

You have the following rights in relation to the personal data that apk six holds about you. To exercise any of these rights, contact our support team through live chat or email at [email protected]:

• Right to access: You can request a copy of the personal information we hold about your account. We will provide this within a reasonable timeframe.
• Right to correction: If any personal data we hold is inaccurate or out of date, you can ask us to correct it. For some data — such as your registered name — we may ask for supporting documentation.
• Right to deletion: You can request that we delete your account and associated personal data. Note that some data may be retained for the periods described in the Data Retention section above for legal and financial record-keeping purposes.
• Right to restrict processing: In certain circumstances you can ask us to pause the processing of your personal data — for example while a dispute is being investigated.
• Right to object to marketing: You can opt out of promotional communications at any time through your account notification settings or by contacting support. Opting out of marketing will not affect service-related communications.
• Right to data portability: You can request a copy of your account data in a structured, machine-readable format where this is technically feasible.

11. Children and Minors

apk six is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account on the platform, please contact our support team immediately. Any account found to belong to a person under 18 will be closed immediately and personal data associated with that account will be deleted as soon as reasonably possible, except where retention is required for legal reasons related to the detection of underage access.

We encourage parents and guardians to use parental control software to prevent minors from accessing online betting platforms. More information on keeping young people safe online is available on our Responsible Gaming page.

12. Changes to This Privacy Policy

apk six may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. When we make material changes — meaning changes that affect how we use your data or your rights over it — we will update the "Last updated" date at the top of this page and notify active account holders via email or an in-platform notification.

Minor updates such as clarifications to existing wording or corrections to typographical errors may be made without separate notification. We recommend reviewing this page periodically. Your continued use of the platform after a policy update constitutes acceptance of the revised terms.

13. Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to understand how your data is being used, or wish to exercise any of your data rights, please get in touch with the apk six support team. We are available around the clock.